Ashville Media Group is always striving to improve our relationship with our clients and prospective clients so if you have any concerns regarding the following topics:
– Receiving any unsolicited marketing material or calls.
– Difficulties unsubscribing to any of our websites or newsletters.
– Concerns or dissatisfaction while interacting with any member of staff or service we provide.
Please complete our Contact Feedback Form and a member of our senior management team will respond to your request as soon as possible. Please feel free to email privacy@ashville.com for any follow up
We participate in and comply with EU General Data Protection Regulation (GDPR) , The Data Protection Acts 1988 & 2003 (“The Acts”) and Statutory Instrument Number 336 of 2011 European Communities (Electronic Communications Networks and Services)(Privacy and Electronic Communications) Regulations 2011 (“SI 336/2011”)
Ashville Media Group Events websites and domains, including service offered through Openwater booking service *.secure-platform.com ( Privacy policy Here ), and any other webpages, subdomains, country level domain variants that link or refer to this Privacy Policy (collectively, our “Site”), all of the services available on or through the Sites or otherwise provided by us (including our application programming interfaces
Our Credit Card transactions are all handled using Stripe online ( Privacy Statement)
Our Email newsletters are centrally managed by Send.ie (Privacy Statement)
Our PR Newsroom System is provided by https://prowly.com/ (Privacy Statement)
Our Website are on Enterprise Managed Hosting in Media Temple (Privacy Statement)
Our Ticketing is by Ticket Tailor (Privacy Statement) and here are our Events specific Ticketing Terms and conditions
If you have any questions or concerns at any time or request to remove your data from our system , please do not hesitate to contact us at the address above or by contacting us at privacy@ashvillemediagroup.com .
1. Users.
Through the Services, Ashville Media Group provides Event Management, Advertising, Publishing and sponsorship services both printed and digital . We refer to Sponsors , Advertisers , Organisers, Attendees and other visitors and browsers of the Services collectively as “Users” or “you.”
2. Our Privacy Statement.
2.1 Application.
This Privacy Policy sets forth our policy with respect to information that can be associated with or which relates to a person and/or could be used to identify a person (“Personal Data”) that is collected from Users on or through the Services. “Non-Personal Data” as used in this Privacy Policy is therefore any information that does not relate to a person and/or cannot be used to identify a person. We take the privacy of your Personal Data seriously. Because of that, we have created this Privacy Policy. Please read this Privacy Policy as it includes important information regarding your Personal Data and other information.
When you interact with the Services, we may also collect Non-Personal Data. The limitations and requirements in this Privacy Policy on our collection, use, disclosure, transfer and storage/retention of Personal Data do not apply to Non-Personal Data.
3. Personal Data That We Collect.
When you use or interact with us through the Services, we may collect Personal Data, as further described below:
3.1 All Users.
Information you provide to us: For all Users we collect Personal Data when you voluntarily provide such information to the Services, such as when you register for access to the Services, contact us with inquiries, respond to one of our surveys or browse or use certain parts of the Services. The Personal Data we may collect includes without limitation your name, address, email address and other information that enables Users to be personally identified.
Information we automatically collect: We also automatically collect certain technical data that is sent to us from the computer, mobile device and/or browser through which you access the Services (“Automatic Data”). Automatic Data, includes without limitation, a unique identifier associated with your access device and/or browser (including, for example, your Internet Protocol (IP) address) characteristics about your access device and/or browser, statistics on your activities on the Services, information about how you came to the Services and data collected through Cookies, Pixel Tags, Local Shared Objects, Web Storage and other similar technologies.
When you register for the Services or otherwise submit Personal Data to us, we may associate other Non-Personal Data (including Non-Personal Data we collect from third parties) with your Personal Data. At such instance, we will treat any such combined data as Personal Data until such time as it can no longer be associated with you or used to identify you.
3.2 Organisers.
As an Event Organiser we will collect additional Personal Data from you.
Information you provide to us: In some cases, we may collect your credit card information (e.g., your credit card number and expiration date, billing address, etc.), some of which may constitute Personal Data, to secure certain payments. In addition, if you use our payment processing services, we will collect financial information from you (e.g., your bank account information or an address to send checks) as necessary to facilitate payments and information required for tax purposes (e.g., your taxpayer identification number).
Information we obtain from other sources: We may also collect or receive Personal Data from third party sources, such as third party websites, your bank, our payment processing partners and credit reporting agencies.
3.3 Attendees.
As an Attendee we will collect additional Personal Data from you.
Information you provide to us: If you register for a paid event, we will collect financial information from you (e.g., your credit card number and expiration date, billing address, etc.) some of which may constitute Personal Data. In addition, Organisers can set up event registration pages to collect virtually any information from Attendees in connection with registration for an Organiser’s event listed on the Services. If an Attendee voluntarily provides that information in connection with registration for an event or otherwise, it will be available to us and will be held by us in accordance with this Privacy Policy. In addition, such information will be delivered to the Organiser of the applicable event in accordance with “How We Disclose and Transfer Your Personal Data: Organisers” below.
Information we obtain from other sources: We may also collect or receive Personal Data from third party sources, such as Organisers, other Attendees, social media or other third party integrations, your credit card issuing bank, our payment processing partners or other third parties.
4. How We Use Your Personal Data.
We collect and use the Personal Data we collect in a manner that is consistent with this Privacy Policy. We may use the Personal Data as follows:
4.1 Specific Reason.
If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.
4.2 Access and Use.
If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to monitor your use of such Services or functionality. For instance, if you supply Personal Data relating to your identity or qualifications to use certain portions of the Services, we will use that information to make a decision as to granting you access to use such Services and to monitor your ongoing qualification to use such Services.
4.3 Internal Business Purposes.
We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, to better understand our Users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.
4.4 Marketing.
Where it is in accordance with your marketing preferences, Ashville Media , Sponsors and Media Partners may use your Personal Data to contact you in the future for our marketing and advertising purposes, including without limitation, to inform you about services or events we believe might be of interest to you, to develop promotional or marketing materials and provide those materials to you, and to display content and advertising on or off the Services that we believe might be of interest to you. In particular, Organisers should note that we may use information we receive or collect regarding Attendees (including without limitation via an Organiser’s event registration page) in accordance with the terms of this Privacy Policy, including in the manner set forth above.
4.5 Sponsors/Media Partners Emails.
We allow Sponsors/Media Partners to use our email tools to contact Attendees for their current and past events, so you may receive emails from our system that originate with such Sponsors/Media Partners If you have registered for an event on the Services, your email is available to that Sponsors/Media Partners. However, Sponsors/Media Partners may also import the emails they have from external sources and send communications through the Services to those emails and we will deliver those communications to those emails. All newsletters have an opt out on every email.
4.6 Other Purposes.
If we intend to use any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time the Personal Data is collected or we will obtain your consent subsequent to such collection but prior to such use.
5. How We Disclose And Transfer Your Personal Data.
5.1 No Sale.
We are not in the business of selling your Personal Data. We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties without further notice to you, as set forth below.
5.2 Business Transfers.
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganisation, dissolution or similar event, Personal Data may be part of the transferred assets. You acknowledge and agree that any successor to or acquirer of Ashville Media Group (or its assets) will continue to have the right to use your Personal Data and other information in accordance with the terms of this Privacy Policy.
5.3 Parent Companies, Subsidiaries and Affiliates.
We may also share your Personal Data with our parent companies, subsidiaries and/or affiliates for purposes consistent with this Privacy Policy. Our parent companies, subsidiaries and affiliates will be bound to maintain that Personal Data in accordance with this Privacy Policy.
5.4 Agents, Consultants and Service Providers.
We may share your Personal Data with our contractors and service providers who process Personal Data on behalf of Ashville Media Group to perform certain business-related functions. These companies include our marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.
5.5 Events Sponsors / Partners
On some sponsored events where you opt in to Affiliates direct marketing options we may disclose to the sponsors of the event you attend your name, job title and the organisation you work with, we will also share your email address and contact details with the Sponsors/ Partner of the event you are attending so that the they may send you marketing communications regarding its own goods and/or services. These contacts are transferred on the basis that they are only available to them for use for initial contact within 3 months after the event.
5.6 Facebook and Other Third Party Connections.
You can connect your Ashville Media Group account to your accounts on third party services like Facebook, in which case we may collect, use, disclose, transfer and store/retain information relating to your account with such third party services in accordance with this Privacy Policy. For example, if you connect with Facebook, we store your Facebook id, first name, last name, email, location, friends list and profile picture and use them to connect with your Facebook account to provide certain functionality on the Services, like recommending events that your Facebook friends are interested in and sharing the events you are interested in, or attending, with certain groups of people like your Facebook friends.
5.7 Legal Requirements.
We may disclose your Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.
6. How We Store Your Personal Data.
We may store Personal Data itself or such information may be stored by third parties to whom we have transferred it in accordance with this Privacy Policy. We take what we believe to be reasonable steps to protect the Personal Data collected via the Services from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and destruction. However, no network, server, database or Internet or e-mail transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us electronically. Please keep this in mind when disclosing any Personal Data.
7. How You Can Access, Update, Correct or Delete Your Personal Data.
You can request access to some of your Personal Data being stored by us. You can also ask us to correct, update or delete any inaccurate Personal Data that we process about them.
Both registered and unregistered Users may also exercise these rights by contacting us directly by email at privacy@AshvilleMediaGroup.com and we will consider and respond to all requests in accordance with applicable law.
8. How Long We Retain Your Personal Data.
We may retain your Personal Data as long as you are registered to use the Services. You may close your account by contacting us. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes.
9. Cookies, Pixels Tags, And Similar Technologies.
This Cookies Policy explains what cookies are, how Ashville Media Group and the brands use cookies and similar technologies on their websites, and what you can do to manage how cookies are used. We are committed to protecting the personal information we collect when you use our websites and other services. We have appointed a third party to conduct a full audit of the cookies on our sites. When the audit is complete we will update this policy with more information about those cookies, including how you can opt out of them. This cookies policy contains more information on the following:
What are cookies?
A cookie is a small text file which is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that the website can remember some information about your browsing activity on the website. The cookie will collect information relating to your use of our sites, information about your device such as the device’s IP address and browser type, demographic data and, if you arrived at our site via a link from third party site, the URL of the linking page. If you are a registered user or subscriber it may also collect your name and email address, which may be transferred to data processors for registered user or subscriber verification purposes.
Cookies record information about your online preferences and help us to tailor our websites to your interests. Information provided by cookies can help us to analyse your use of our sites and help us to provide you with a better user experience.
Cookies are either ‘session’ or ‘persistent’ cookies, depending on how long they are stored for:
Session cookies are only stored for the duration of your visit to a website and are deleted from your device when you close your browser;
Persistent cookies are saved on your device for a fixed period of time after the browser has closed and are activated each time you visit the website where the cookie was generated.
In addition to cookies, our websites also use web beacons. A web beacon is a line of code which is used by a website or, less frequently, a third party ad server to measure a user’s activity, such as interaction with an advert or purchase of a product. A web beacon is often invisible because it is only 1 x 1 pixel in size with no colour. A web beacon can also be known as a web bug, 1 by 1 GIF, invisible GIF and tracker GIF.
Click here for information on different types of cookies.
What are the different types of cookies?
Essential or ‘Strictly Necessary’ Cookies
These are cookies which are essential for the running of our websites. Without these cookies, parts of our websites would not function. These cookies do not track where you have been on the internet and do not gather information about you that could be used for marketing purposes.
Functional Cookies
Functional cookies are used to remember your preferences on our websites and to provide enhanced, more personal features. The information collected by these cookies is usually anonymised, so we cannot identify you personally. Functional cookies do not track your internet usage or gather information which could be used for selling advertising, but they do help with serving advertising.
Analytical Performance Cookies
Analytical performance cookies are used to monitor the performance of our websites, for example, to determine the number of page views and the number of unique users a website has. Web analytics services may be designed and operated by third parties. The information provided by these cookies allows us to analyse patterns of user behaviour and we use that information to enhance user experience or identify areas of the website which may require maintenance. The information is anonymous (i.e. it cannot be used to identify you and does not contain personal information such as your name and email address) and it is only used for statistical purposes
Behavioural Advertising Cookies
Behavioural advertising cookies, which may be placed on your device by us or our trusted third party service providers, remember that you have visited a website and use that information to provide you with advertising which is tailored to your interests. This is often called online behavioural advertising (OBA) and is done by grouping together shared interests based upon web browsing history. Your web browsing history can be used to infer things about you (e.g. your age, gender etc.), and this information may also be used to make advertising on websites more relevant to you. Although behavioural advertising cookies can track your activity around the internet they cannot identify you personally, even if you are signed in to our website. Without these cookies, online advertisements you encounter will be less relevant to you and your interests. If you would like more information about OBA, including how to opt-out of these cookies, please visit www.youronlinechoices.com.
How does Ashville Media use cookies?
We, together with our trusted partners, use cookies for the following purposes:
Essential and Functional Cookies
We use these cookies to enable certain online functionality including:
identify returning users, registrants and subscribers and to allow them to be presented with a personalised version of the site;
eliminating the need for returning users to re-enter their login details;
commenting on our sites;
operating a shopping trolley on various of our websites including www.myfavouritemagazines.com.
If you would prefer to disable essential and functional cookies, please click here.
Analytical Performance Cookies
We use these cookies to measure users’ behaviour to better develop our websites. By using web analytics services provided by Google Analytics we can analyse which pages are viewed and how long for and which links are followed, and we can use this information to provide more content which is of interest. We also use this analysis to report on our performance and to sell advertising.
The amount of time before user-level and event-level data stored by Google Analytics is automatically deleted from Analytics’ servers is 26 months
Behavioural Advertising Cookies
We use these cookies to manage online advertising and revenue share arrangements. Our approved, advertising partners, primarily Google , use cookies together with web beacons to provide advertising to you and to enable us to manage our relationship with those advertisers by, for example, tracking how many unique users have seen a particular advertisement or followed a link in an advertisement to measure general user behaviour across our sites and third party sites to build a profile based on users browsing patterns so that we and third parties can target advertising to users that will be more relevant to users’ interests. This means that if, for example, users visit a page with a review about a particular camera then the cookie will collect this information and we may target adverts for that camera to those users and, if users visit third party sites that are part of the same advertising network, those third parties may target adverts for that camera to those users to create profiles that trusted third parties can buy to allow them to better target their advertising with more relevant content.
We also include web beacons (also known as clear GIFs or web bugs) in our emails to track the success of our marketing campaigns. This means that if you open an email from us we can see which of the pages of our Website you have visited. Our web beacons do not store additional information on your device but, by communicating with our cookies on your device, they can tell us when you have opened our email.
The information generated by the cookie about your use of our sites (including your IP address) will be transmitted to and stored on servers in the United States and/or United Kingdom. They may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf. By using this website, you consent to the processing of data about you by those service providers in the manner and for the purposes set out above.
We cannot control nor do we have access to any cookies placed on your computer by third party advertisers and sponsors.
Other Third Party Cookies
You may notice on some pages of our websites that cookies have been set that are not related to Ashville . When you visit a page with content embedded from, for example, YouTube or Facebook, these third party service providers may set their own cookies on your device. Ashville does not control the use of these third party cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them. Please check the third party websites for more information about these cookies.
Some of our websites use Adobe Flash Player to deliver video and game content to users. Adobe utilise their own cookies, which are not manageable through your browser settings but are used by the Flash Player for similar purposes, such as storing preferences or tracking users. Flash Cookies work in a different way to web browser cookies; rather than having individual cookies for particular jobs, a website is restricted to storing all data in one cookie. You can control how much data, if any, may be stored in that cookie but you cannot choose what type of information is allowed to be stored. You can manage which websites can store information in Flash cookies on your device via the website storage settings panel on the Adobe website.
How does Ashville keep track of the cookies on its websites?
On a quarterly basis, we conduct an audit of all cookies being used across our website portfolio. This policy will be reviewed to ensure it is up to date following each audit.
Ashville Media Group > Cookies Policy > How can I manage or opt out of cookies?
How can I manage or opt out of cookies?
Some people find the idea of a website storing information on their device a little intrusive, in particular when the information is stored and used by a third party. For example, you may object to being served advertising which is targeted to your interests based on your browsing history. If you would prefer to opt out of cookies, it is possible to control cookies by following the steps below, however you should be aware that you might lose some features and functionality of the website if you do so
Cookies, including those which have already been set, can be deleted from your hard drive. You can also change the preferences/settings in your web browser to control cookies. In some cases, you can choose to accept cookies from the primary site, but block them from third parties. In others, you can block cookies from specific advertisers, or clear out all cookies. Deleting or blocking cookies may reduce functionality of the site. To learn more about how to reject cookies, visit www.allaboutcookies.org or go to the help menu within your internet browser. If you experience any problems having deleted cookies, you should contact the supplier of your web browser.
Opting out of Analytical Performance Cookies:
If you would like to opt out of Analytics cookies, please do so by clicking on the links below:
Comscore Digital Analytix – http://sitestat.com/privacy/
Google Analytics: https://tools.google.com/dlpage/gaoptout
Opting out of Behavioural Advertising Cookies:
If you would like to disable “third party” cookies generated by advertisers or providers of targeted advertising services, you can turn them off by going to the third party’s website and getting them to generate a one-time “no thanks” cookie that will stop any further cookies being written to your machine. Here are links to the main third party advertising platforms we use, each of which have instructions on how to do this:
http://www.google.com/privacy_ads.html
http://www.audiencescience.com/consumers
http://www.admeld.com/privacy/
You can find out how to decline other online behavioural advertising by visiting:
http://www.networkadvertising.org/managing/opt_out.asp
10. Your Choices.
You have several choices available when it comes to your Personal Data:
10.1 Limit the Personal Data You Provide.
You can browse the Services without providing any Personal Data (other than Automatic Data to the extent it is considered Personal Data under applicable laws) or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Services. For instance, in order to open an account, or buy or sell tickets, your name and email address will be required.
10.2 Opt Out from Electronic Communications.
(a) Ashville Media Group Marketing Communications.
Where it is in accordance with your marketing preferences, Ashville Media Group may send you electronic communications marketing or advertising the Services themselves or events on the Services, to the extent you have registered for the Services or purchased a ticket and/or registration to an event listed on the Services. You can also “opt out” of receiving these electronic communications by clicking on the “Unsubscribe” link at the bottom of any such electronic communication. I”
(b) Organiser Initiated Communications.
Organisers may use our email tools to send electronic communications to those on their email subscription lists, including Attendees who have registered for their events on the Services in the past. Although these electronic communications are sent through our system, Ashville Media Group does not determine the content or the recipients of these electronic communications. Organisers are required to use our email tools only in accordance with all applicable laws. Ashville Media Group provides an “Unsubscribe” link on each of these emails, which allows recipients to “opt out” of electronic communications from the particular Organiser.
(c) Social Notifications.
If you connect your Facebook account or sign up for other social media integrations whose product features include social notifications (i.e., updates on what your friends are doing on the Services), you will receive these social notifications. You can manage these social notifications by toggling your social settings to private or disconnecting such integration.
(d) Transactional or Responsive Communications.
Certain electronic communications from Ashville Media Group are responsive to your requests. For instance, if you are an Attendee, we must email you your ticket or registration when you purchase such ticket or registration. As a further example, if you email our customer support department, we will return your email. Notwithstanding any unsubscribe election that you have made, you will still receive these emails. You can stop receiving these types of emails only by contacting us on our feedback form . By electing to stop receiving all electronic communications from us or through our system you will no longer receive any updates on events you have created (including pay-out issues) or on events you are registered to attend (including emails with your tickets). We do not recommend that you do this unless you plan to no longer use the Services, are not currently registered for an event, are not currently organising an event and will have no need to receive further communications from us or through our system.
(e) Retention.
It may take up to forty-eight (48) hours for us to process an unsubscribe request. Even after you opt out of all electronic communications, we will retain your Personal Data in accordance with this Privacy Policy, however, we will no longer use it to contact you. However, Organisers who have received your Personal Data in accordance with this Privacy Policy may still use that Personal Data to contact you in accordance with their own privacy policies, but they may not use our system to do so.
10.3 Do Not Track.
We currently do not participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personal Data.
11. Exclusions.
11.1 Personal Data Provided to Others.
This Privacy Policy does not apply to any Personal Data that you provide to another User or visitor through the Services or through any other means, including to Organisers on event pages or information posted by you to any public areas of the Services.
11.2 Third Party Links.
This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by us (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that we endorse or have reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.
11.3 Aggregated Personal Data.
In an ongoing effort to better understand and serve the users of the Services, we often conduct research on our customer demographics, interests and behavior based on Personal Data and other information that we have collected. This research may be compiled and analysed on an aggregate basis and this aggregate information does not identify you personally and we therefore consider and treat this data as Non-Personal Data.
12. Children.
We do not knowingly collect Personal Data from children under the age of thirteen (13). If you are under the age of thirteen (13), please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data through the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to us through the Services, please email us at privacy@Ashville Media Group .com, and we will endeavor to delete that information from our databases.
13. International Privacy Laws.
If you are visiting the Services from outside Europe or the United States, please be aware that you may be sending information (including Personal Data) to the United States where our servers are located. That information may then be transferred within Europe or the United States or back out, depending on the type of information and how it is stored by us. These countries (including the United States) may not necessarily have data protection laws as comprehensive or protective as those in your country of residence; however, our collection, storage and use of your Personal Data will at all times continue to be governed by this Privacy Policy.
The Data Protection Acts 1988 & 2003 (“The Acts”) and Statutory Instrument Number 336 of 2011 European Communities (Electronic Communications Networks and Services)(Privacy and Electronic Communications) Regulations 2011 (“SI 336/2011”)
For Personal Data we receive from the EEA, Ashville Media Group and Openwater ,has certified its compliance to the EU-US Privacy Shield as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from the European Union countries. We have certified that we adhere to the Privacy Shield principles of Notice, Choice, Accountability for Onward Transfers, Security, Data Integrity & Purpose Limitation, Access and Recourse, Enforcement & Liability when processing Personal Data from the EEA in the United States.
14. Changes To This Privacy Policy.
The Services and our business may change from time to time. As a result, at times it may be necessary for us to make changes to this Privacy Policy. We reserve the right, in our sole discretion, to update or modify this Privacy Policy at any time (collectively, “Modifications”). Modifications to this Privacy Policy will be posted to the Site with a change to the “Updated” date at the bottom of this Privacy Policy. In certain circumstances Ashville Media Group may, but need not, provide you with additional notice of such Modifications, such as via email or with in-Service notifications. Modifications will be effective thirty (30) days following the “Updated” date or such other date as communicated in any other notice to you.
Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was updated on the date indicated above. Your continued use of the Services following the effectiveness of any Modifications to this Privacy Policy constitutes acceptance of those Modifications. If any Modification to this Privacy Policy is not acceptable to you, you should cease accessing, browsing and otherwise using the Services.
15. Dispute Resolution.
If you have a complaint about Ashville Media Group ’s privacy practises you should write to us at our office and we will try to help resolve your problems
16. CCTV Policy for Ashville Media Policy
Introduction
The purpose of this policy is to regulate the use of Closed Circuit Television (CCTV) and its associated technology, monitoring both the internal and external environs of the Ashville Media Group premises, Ashville Media Premises. A copy of this CCTV Policy will be made available on the Ashville Media Group website, provided to all Ashville Media Group full time and temporary staff, Council, and Committee members. A copy will also be provided to visitors to Ashville Media Premises, on request.
Scope
This policy is relevant to all personnel in, and visitors to, Ashville Media Group. Moreover, it relates directly to the location and use of CCTV, and the monitoring, recording and subsequent use of such recorded material. The CCTV Policy is in place to enable Ashville Management Team to operate the CCTV system within the Premesis.
This policy prohibits CCTV monitoring based on the characteristics and classifications contained in equality and other related legislation e.g. gender, sexual orientation, ethnic origin, or disability. Furthermore, CCTV monitoring is limited to uses that do not violate the reasonable expectation to privacy as defined by law.
The CCTV cameras will be used to:
Protect Ashville Media and the assets held within it, both during and outside of operational hours (the system will be in operation 24 hours a day, every day);
Ensure the safety of Visitors and personnel
Deter and detect crime; and assist in identifying, apprehending and prosecuting offenders.
The personal data recorded and stored by the CCTV system will be used only for the purposes outlined in this policy document. Collection, storage and use of CCTV footage shall be in compliance with the Data Protection Acts 1988- 2018 and the General Data Protection Regulation (the data protection legislation).
Data Control
Ashville Media IT Manager is the data controller in respect of images recorded and stored by the CCTV system at Ashville Media which is all stored in house.
Ashville Media Management Team has responsibility for monitoring the implementation of, and compliance with, the CCTV policy.
Lawful, Fair and Transparent Processing
The CCTV Policy is available also in the Data Protection Privacy Statement on the Ashville Media Website
Location of Cameras
Ground Floor Entrance • 2 on First Floor main Area • 2 on Top Floor min Area
The system can only be accessed by Directors and all copies are held on site
The system can be accessed remotely using a unique password only available to IT and Management
Should the system be accessed or works conducted on it by unauthorised personnel or without management instruction, this will be viewed as extremely serious and will be grounds for automatic termination of contract..
Data Protection, Storage and Retention
The data captured from the CCTV cameras is securely stored as electronic data. Typically, this data is recorded on a loop and will be retained for maximum of 30 days. It will be over-written after that period. However, data may be retained for longer periods where the events captured give rise to court proceedings.
Access to the data is restricted to authorised personnel (Directorial Team ).
Unauthorised access will be viewed as a data breach. In such an event, the Ashville Media Group Data Breach Management Policy and Procedure will be followed.
Access Requests
Access to the CCTV system and stored images will be restricted to authorised personnel only (as indicated in Section 6). In relevant circumstances, CCTV footage may be accessed:
By An Garda Síochána, where Ashville Media is required by law to make a report regarding suspected crime;
Following a written request by An Garda Síochána when a crime or suspected crime has taken place and/or when it is suspected that illegal/anti-social behaviour is taking place in Ashville Media
To data subjects (or their legal representatives) in response to an access request where the time, date and location of the recordings is furnished to Ashville Media ;
To individuals (or their legal representatives) subject to a court order
To the Ashville Media insurance company where the insurance company requires the same in order to pursue a claim for damage done to the insured property.
Any person whose image has been captured has a right to be given a copy of the information recorded, providing that such an image/recording exists (i.e. that it has not been deleted), and provided that an exemption/prohibition does not apply to the release. To exercise that right, a person must make an application in writing to The Data Controller , Ashville Media Group , 55 Park West Road, Parkwest Dublin 12 D12 X9F9 and provide proof of identity, and proof of address, giving a reasonable indication of the time period sought, and identifying the location of the camera. If the person is under eighteen years, the parent or guardian may make an application. Access requests must be responded to by the Ashville Media Group within one month (30 days) of receipt. In giving a person a copy of his/her data, the data controller may provide a still/series of still pictures, a tape or a disk with relevant images. However, other people’s images should be obscured or blurred before the data is released. Data will be delivered to the requester ensuring that security measures have been considered and implemented. A log of access to images will be maintained. If the image is of such poor quality as not to clearly identify an individual, that image may not be considered to be personal data.
Providing CCTV Images to An Garda Síochána With regard to requests from An Garda Síochána to download footage, the Data Protection Commission recommends that requests for copies of CCTV footage should only be granted when a formal written (or fax) request is provided to the Ashville Media stating that An Garda Síochána is investigating a criminal matter. For practical purposes, and to expedite response to an urgent request, a verbal request may be sufficient to allow for the release of the footage sought. However, any such verbal request must be followed up with a formal written request. A log of all Garda Síochána requests will be maintained by the Ashville Media Group and its data processors. Any such requests should be on An Garda Síochána headed paper, quote the details of the CCTV footage required and should also cite the legal basis for the request under the Data Protection legislation. Prior to the Ashville Media Group issuing any CCTV images to An Garda Síochána, it will be discussed and agreed with the Ashville Media Group’s Data Protection Officer.
There is a distinction between a request by An Garda Síochána to view CCTV footage and to download copies of CCTV footage. In general, An Garda Síochána making a request to simply view footage on the premises of a data controller or processor would not raise any specific concerns from a data protection perspective.
17. Company Contact information
Ashville Media Group Ltd, Registered No 215637,
Address : 55 Park West Road, Park West Industrial Estate, Dublin 12 , Republic of Ireland
Eircode : D12X9F9 (Find us on Google Maps)
Terms and Conditions of Trade click here
Email info@ashville.com Ph : 353-1-4322200 Fax : 353-1-6727100
Last Updated 13/04/2023 MMacD 16:55